IHSS (South) is the settlement service which offers initial intensive settlement support for newly - arrived humanitarian entrants to rebuild their lives in Australia. This support is generally provided for around six months, but it may be extended for clients facing additional challenges.
The services provided are designed and administered in ways to provide humanitarian entrants with the assistance they need. Humanitarian entrants can access the following services under the IHSS:
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Case coordination, information and referrals, includes a case coordination plan based on the initial needs assessment, information about and referral to other service providers and mainstream agencies, and help for proposers to fulfil their role in assisting Special Humanitarian Program entrants
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On-arrival reception and assistance, includes meeting eligible entrants on arrival at the airport, taking them to accommodation, providing initial orientation and meeting any emergency needs such as medical attention and/or the provision of clothing and footwear
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In Kind Support, provides free rent, utilities and transport for the first four weeks after the entrant arrival.
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Accommodation services, help entrants to find appropriate and affordable long-term accommodation and provide basic household goods to establish their own home in Australia
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Short-term torture and trauma counselling services provide entrants with an assessment of their needs, a case plan, and raises awareness among other health care providers of health issues arising from torture and trauma counselling.
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Volunteer groups provide assistance to support entrants and help them settle into the local community.
Integrated Humanitarian Settlement Strategy is funded by the Australian Government and administered through the Department of Immigration and Citizenship.
p: 6278 1660
f: 6278 1005
e: ihss@aohtas.org.au
w:IHSS Volunteer Blog